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Position Title: Housing Support Specialist
Career Area: NeighborWorks Entry Level
Job Function: Administrative
Employment Type: Full Time
Location: Anchorage, Alaska
Position Type: Hourly
NeighborWorks Alaska is now hiring for a Housing Support Specialist! If you have experience working in case management, housing support, community relations, enjoy working with others and are looking to work for a company with stability look no further!
Some of what you’ll do
⋆Conduct assessments of program participant’s current level of self-sufficiency.
⋆Assist program participant with developing a service plan, to include goals and objectives, based on needs identified in self-sufficiency assessment.
⋆Thoroughly and accurately, document all meetings with program participants in their record
⋆Maintain program participant records in accordance with agency standards.
⋆Advocate for participants in housing referrals, specialized counseling, employment, medical and mental health services, transportation and any other needed services.
⋆Meet with program participants as prescribed by program guidelines.
⋆Make follow up contacts to determine participant’s status in housing placement, treatment or health related facilities.
⋆Maintain current knowledge of community resources and service providers.
⋆Coordinate service provision among different providers as needed.
⋆Provide crisis intervention as needed.
⋆Must have valid AK driver’s license; must have own insured vehicle
⋆Must be willing and able to transport clients in personal vehicle.
⋆Maintain program records for referrals, placements and departures of program participants including program eligibility; verification of HUD mandated criteria, correspondence, HUD annual progress report data, service point data, and other information relevant to program to ensure records complies with grant regulations.
⋆Serve as liaison with community to provide information on program, current vacancies, program status, and collect information regarding any issues relating to the programs and their operation;
⋆Coordinate verification of tenants receiving funds or services through SSI, APA, Office of Public Advocacy, representative payees, conservators, or guardians.
⋆Maintain strict confidentiality at all times with regards to clients and vouchers.
⋆Ability to keep an organized work environment.
⋆Ability to prioritize work, manage time, delegate tasks, and meet deadlines.
⋆Must possess current driver’s license and vehicle insurance, clean criminal record, and DMV report.
⋆High School or equivalent diploma.
⋆Must be able to pass pre-employment drug test and background check.
⋆Must have full series of COVID-19 vaccinations.
⋆Must possess a positive attitude, exceptional interpersonal skills.
⋆Must have excellent problem solving skills.
⋆Demonstrate strong verbal communication skills.
⋆Demonstrate strong customer service skills.
⋆Ability to work with diverse cultures and people of many ethnic and social backgrounds.
⋆Understanding and continued education of Fair Housing rules, the American with Disabilities Act, and tenant/ landlord laws and regulations.
⋆Must be willing to work flexible hours including evenings and weekends.
⋆Experience BS/BA preferred, previous experience with administrative work, case management, and public programs a plus.
⋆Must become Housing Quality Standards trained (depending on local training schedule).
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
- Vacation pay
- Sick leave
- 8-hour shift, some overtime
- Day shift, some evenings
- Monday to Friday, some weekends