Housing Support Specialist

POSITION TITLE: Housing Support Specialist
CAREER AREA: NeighborWorks Entry Level
JOB FUNCTION: Administrative
FLSA STATUS: Full Time / Hourly / Non-Exempt
LOCATION: Anchorage, AK

Great Job Opportunity in Anchorage!
NeighborWorks Alaska is now hiring for a Housing Support Specialist! If you have experience working in case management, housing support, community relations, enjoy working with others and are looking to work for a company with stability look no further!

Some of what you’ll do

⋆Conduct assessments of program participants’ current level of self-sufficiency.
⋆Assist program participants with developing a service plan, to include goals and objectives, based on needs identified in self-sufficiency assessment.
⋆Thoroughly and accurately, document all meetings with program participants in their record
⋆Maintain program participant records in accordance with agency standards.
⋆Advocate for participants in housing referrals, specialized counseling, employment, medical and mental health services, transportation and any other needed services.
⋆Meet with program participants as prescribed by program guidelines.
⋆Make follow up contacts to determine participant’s status in housing placement, treatment or health-related facilities.
⋆Maintain current knowledge of community resources and service providers.
⋆Coordinate service provision among different providers as needed.
⋆Provide crisis intervention as needed.
⋆Must have valid AK driver’s license; must have own insured vehicle
⋆Must be willing and able to transport clients in personal vehicle.
⋆Maintain program records for referrals, placements and departures of program participants including program eligibility; verification of HUD mandated criteria, correspondence, HUD annual progress report data, service point data, and other information relevant to program to ensure records complies with grant regulations.
⋆Serve as liaison with community to provide information on program, current vacancies, program status, and collect information regarding any issues relating to the programs and their operation;
⋆Coordinate verification of tenants receiving funds or services through SSI, APA, Office of Public Advocacy, representative payees, conservators, or guardians.
⋆Maintain strict confidentiality at all times with regards to clients and vouchers.
⋆Ability to keep an organized work environment.
⋆Ability to prioritize work, manage time, delegate tasks, and meet deadlines.

Minimum Qualifications

Must possess current driver’s license and vehicle insurance, clean criminal record, DMV report and ability to be bonded.
⋆High School or equivalent diploma.
⋆Must be able to pass pre-employment drug test and background check.
⋆Must have full series of COVID-19 vaccinations.
⋆Must possess a positive attitude, exceptional interpersonal skills.
⋆Must have excellent problem solving skills.
⋆Demonstrate strong verbal communication skills.
⋆Demonstrate strong customer service skills.
⋆Ability to work with diverse cultures and people of many ethnic and social backgrounds.
⋆Understanding and continued education of Fair Housing rules, the American with Disabilities Act, and tenant/ landlord laws and regulations.
⋆Must be willing to work flexible hours including evenings and weekends.

Preferred Qualifications

⋆Experience BS/BA preferred, previous experience with administrative work, case management, and public programs a plus.
⋆Must become Housing Quality Standards trained (depending on local training schedule).


• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Vacation pay
• Sick leave


• 8-hour shift, some overtime
• Day shift, some evenings
• Monday to Friday, some weekends


Send Resume to: [email protected]